LEGAL
Privacy Policy
DRAKO Sports respects your privacy. This policy explains what information we collect, how we use it, and the choices you have. By using our website and placing an order, you agree to the practices described here. This policy may be updated from time to time, and the latest version will always be posted on this page.
Information We Collect
We collect information you provide directly to us, such as your name, email address, shipping and billing address, phone number, and order details when you make a purchase, create an account, or contact us. We also automatically collect certain technical information when you visit our site, including your device type, browser, IP address, and how you interact with our pages.
How We Use Your Information
We use your information to:
- Process and fulfill your orders, including shipping and payment.
- Communicate with you about orders, returns, and support requests.
- Send marketing or promotional messages where you have opted in (you can unsubscribe at any time).
- Improve our website, products, and customer experience.
- Detect and prevent fraud, and comply with legal obligations.
Cookies and Tracking
Our website uses cookies and similar technologies to keep your cart working, remember your preferences, and understand how visitors use the site. You can control or disable cookies through your browser settings, though some features may not function properly if you do.
Third-Party Service Providers
We share information only as needed to run our business. This includes trusted partners such as payment processors, shipping carriers, and technology providers who handle data on our behalf. These providers are only permitted to use your information to perform services for us. We do not sell your personal information.
Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information. Payment transactions are handled through secure, encrypted processors. No method of transmission or storage is completely secure, but we work to safeguard your data and limit access to it.
Your Rights
You may request to access, correct, or delete the personal information we hold about you, subject to applicable law. You may also opt out of marketing communications at any time. To make a request, contact us using the details below, and we will respond within a reasonable timeframe.
Contact Us
For any privacy questions or requests, email us at info@drakosports.com or use our contact form. We will respond within one business day where possible.
