ORDERS & DELIVERY
Shipping & Delivery
We know you want your gear fast so you can get back to training. Here is everything you need to know about how DRAKO ships across Canada.
Order Processing
Orders are typically processed and packed within one to two business days. Business days are Monday to Friday, excluding statutory holidays. Orders placed on weekends or holidays begin processing the next business day. During promotions or peak periods, processing may take slightly longer, and we will let you know if that is the case.
Shipping Options and Transit Times
We ship across Canada using reliable carriers. Estimated transit times after your order ships are:
- Standard shipping: approximately four to eight business days, depending on your province and location.
- Expedited shipping: approximately two to five business days where available.
Remote and northern locations may take longer. Final shipping options and costs are shown at checkout based on your address.
Free Shipping Over $125
Enjoy free standard shipping on orders over $125 CAD (before taxes and after any discounts). For orders under $125, a flat or calculated shipping rate is applied at checkout.
Oversized Items
Large and heavy items such as punching bags, grappling mats, and bulky equipment may require special handling. These items can carry an oversized or freight surcharge, which will be clearly shown at checkout before you pay. Some oversized items may also have longer transit times.
Tracking Your Order
Once your order ships, we will email you a tracking number and a link to follow your package. Please allow up to 24 hours for tracking to update after you receive it. If you do not see a shipping confirmation within a few business days, check your spam folder first, then contact us.
If Your Order Is Delayed
Most packages arrive within the estimated window, but carrier delays can happen, especially during busy seasons or severe weather. If your tracking has not updated in several business days or your package is significantly late, email us at info@drakosports.com with your order number and we will follow up with the carrier on your behalf.
Questions about shipping to your area? Reach out through our contact form or email info@drakosports.com, and we will help.
